[00:00:02.880] This videotape deals with a neonatal and pediatric [00:00:05.960] intensive care units in Duke University Hospital. [00:00:09.200] They're both located on the fifth floor, [00:00:11.800] which is in effect the pediatric hospital within [00:00:14.600] Duke University Hospital. [00:00:16.720] It's a floor designed to give the warm, reassuring [00:00:19.800] atmosphere of a children's hospital [00:00:22.880] while having the facilities and the specialists [00:00:26.040] only a major medical center can provide. [00:00:29.480] Kay Harmon is the head nurse of the neonatal [00:00:32.560] intensive care unit. [00:00:34.520] Marilyn Palladino is the head nurse of the pediatric intensive care unit. [00:00:38.560] And Bob Torris helped the task forces define [00:00:41.240] their requirements during the planning stage.